Currently, I ship items from my home right out of my office studio. This means I have a very limited inventory capacity so if something sells out completely, I am not likely to restock because I prioritize new products and designs first.
I tend to keep an inventory of mostly flat items that can fit in bubble mailers. I do not ship in paper envelopes. Your order will always be protected by either a bubble mailer or a rigid mailer. This makes the shipping cost a bit higher than regular stamp mail but it is much more important to get your products to you safely.
I aim to ship once a week after each weekend. I am a single person working the shop so every package is packed by my hands. If there is an influx of orders, it might take slightly longer to ship your order. I ship through USPS and domestic (U.S.) orders take anywhere from 1-2 weeks to make it to your door. If you live outside of the U.S., it could take anywhere from 5-10 weeks depending on your local postal services.
If your order does not make it or if it finds its way to you damaged or incorrect, please email me at email@example.com and I will see what I can do to rectify the issue. Thank you for your patience and understanding!
International Shipments Update (03/03/2022)
With recent complications for international shipments, I will no longer be taking responsibility for packages lost in transit to destinations outside of the U.S. It is not economically viable for me to eat the cost for a second shipment and second set of items for the order. I will leave flat-rate shipping available but if you know of local postal servicing issues in your area, it is advised that you do not order at this time (or have your order delivered to a U.S. destination).
While I say this, it does not mean that I won’t help you in the case that your package is missing. Please still feel free to reach out to me via email. Best case (and usually the most common) is that the package will be returned and I can re-ship it to a valid address once postage has been paid again.
Thank you for your understanding!